Terms and Conditions

Effective starting: August 01, 2025
These Terms and Conditions (“Terms”) govern your use of the website and services offered by MedullaAI. By accessing or using our platform, you agree to these Terms. If you do not agree, please do not use our services.

  1. Company and Website Information

  2. Scope of Services

    3. We provide AI-powered neuromarketing tools specialising in eye-tracking to predict viewer attention on images and creatives. We may add new features, integrations, or services over time.

  3. User Accounts and Responsibilities

    • You must be at least 18 years old and provide accurate information when registering.
    • Keep your login credentials secure; you are responsible for all activities under your account.
    • Do not reverse-engineer, scrape, or misuse our APIs or interfaces.

  4. Intellectual Property

    5. All content, trademarks, software, and data on the platform are owned by MedullaAI or its licensors. You are granted a limited, non-exclusive license to use our services for your own internal business purposes. Any other use requires our express written permission.

  5. Payment and Refund Policy

    • Subscriptions: Monthly and annual plans as described on our Pricing page.
    • Free Trial: Unlimited for two months, as per our current offer.
    • Refunds: Except where required by law, subscription fees are non-refundable. For more details, see our Refund Policy.

  6. Limitation of Liability

    7. To the fullest extent permitted by law, MedullaAI shall not be liable for indirect, incidental, special, or consequential damages arising out of your use of the services. Our total liability will not exceed the amount you paid in the 12 months preceding the claim.

  7. Indemnification

    8. You agree to indemnify and hold MedullaAI, its officers, directors, and employees harmless from any claims, damages, losses, liabilities, and expenses arising from your breach of these Terms or your misuse of the platform.

  8. Modifications to Terms

    9. We may modify these Terms at any time. We will provide notice before material changes. Your continued use after that date constitutes acceptance.

  9. Governing Law and Dispute Resolution

    10. These Terms shall be governed by the laws of India. Any disputes will be resolved in the courts of Delhi.

  10. Severability

    11. If any provision of these Terms is held unenforceable, the remaining provisions will continue in full force and effect.

Thank you for choosing MedullaAI! We are excited to help you unlock the future of visual marketing with our neuromarketing insights. If you have questions or need further clarification, please reach out to support@medullabs.com.